Shipping policy

THE LUSH LABEL is not responsible for lost or stolen packages. Customers who choose Priority Shipping which includes insurance on the item are required to file their claims directly with the carrier service. (USPS) Once the investigation is opened by the recipient we will do our best to further assist in the matter. For more information please feel free to contact us via email at thelushlable@gmail.com

 

Note: In specific cases a refund may be issued for the order amount (Minus any Shipping Cost)